At Turo247xpress Logistics, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

When you use our logistics services or visit our website, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and mailing address when you create an account, request a service, or contact us.
• Delivery Information: Details of the shipments you request for delivery, including the recipient’s name, address, and contact details.
• Payment Information: When you make a payment, we may collect payment details, such as credit/debit card numbers, billing addresses, and other payment-related data.
• Location Data: We may collect real-time location information related to the dispatch and delivery of goods, including the GPS data from our delivery vehicles.
• Technical Information: We may collect information about your device and browser, IP address, and how you interact with our website using cookies and other tracking technologies.

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To provide logistics services, including tracking shipments, ensuring timely deliveries, and managing customer inquiries.
• Communication: To contact you regarding your shipments, respond to your inquiries, or provide updates on our services.
• Payment Processing: To process payments for the services you have requested.
• Service Improvement: To improve our logistics services and optimize our operations, including analyzing delivery data and customer feedback.
• Marketing: To send you promotional offers, service updates, or newsletters related to our logistics services, where you have opted in.
• Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• Logistics Partners: We may share delivery details (such as addresses and contact information) with our dispatch riders, van drivers, or freight carriers to fulfill your delivery requests.
• Service Providers: We may engage third-party vendors for payment processing, IT support, or website hosting. These service providers are obligated to protect your data and only use it for the services we’ve contracted them for.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, such as court orders or requests from regulatory authorities.

4. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data like payment information, regular security audits, and secure data storage protocols.

5. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. After the retention period, your data will be securely deleted or anonymized.

6. Your Rights

As a user of our services, you have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal data, provided it is no longer needed for the purposes for which it was collected or required by law.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails or newsletters from us by following the unsubscribe link in our communications or by contacting us directly.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you use our website. This helps us analyze site traffic, improve website functionality, and enhance user experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

If you are located outside of Nigeria, your information may be transferred to, and processed in, Nigeria where our servers and service providers are located. By using our services, you consent to the transfer of your information to Nigeria and the application of its data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will be effective as of the date indicated at the top of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: